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Privacy Policy
We have created this privacy policy in order to demonstrate our firm commitment to Internet privacy. This policy describes the means by which BookFactory gathers information and how that information is used.
We recognize the sensitive nature of your personal account information. For your protection, all information transmitted by you to us while visiting our Web site is secured using the latest technology in software encryption and security. We use the information collected to process orders and to provide you access to our customer center to enable you to track orders and submit customer service requests. At no time will any personal information (for example, name, address, phone numbers, purchase history, etc.) be sold to any party.
We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service now and for the years to come. If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card number for purchases). Contact information from the order form is used to send orders and information about our company and products to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The financial information we collect is used only to bill for products you purchase.
Use of Cookies
Our site uses cookies to keep track of how customers are navigating our site and to provide you with personalized content.
Many browsers ask if you want them to remember your password information. If you are using a shared machine in a corporate or other environment, you should use caution if selecting any auto-login feature to prevent unauthorized use of your personal information.
Credit Card Processing and Security
At BookFactory.com, our Oracle secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe. This includes your user name, password and credit card number and expiration date. The encryption process takes all of the personal information and converts it into code that is securely transmitted over the Internet. Credit card transactions are handled by a third-party financial institution which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. |
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